Wednesday 29 July 2015

Be sure to get your words in sync with your visuals

I was coaching a start up entrepreneur in Presentation Skills recently and he spoke - very appropriately - about a 'grey area'. The problem was that these words were supported by a timeline that contained various colours, but no grey. For a moment my mind was a bit confused and I was taken back to the news reports of the war in Iraq where they kept talking about the 'Green Zone', but marked it in red on the accompanying maps. If you have ever experienced the 'Stroop Effect', whereby you are asked to read out words like this RED GREEN BLUE you will know what I mean.

So my response was: "I know 'grey area' is a figure of speech, but if you are going to talk about a grey area, it is very helpful to your audience to show that in grey"! 

Meanwhile, what has become of decent timelines? Increasingly I find presenters saying: "Here is the timeline" and they show me a bunch of bullet points running from the top of the screen to the bottom. There is not a line in sight!

In these cases I explain that timelines emerged because they can be very effective at displaying a progression over a fixed period and for spreading the elements appropriately across that period, in comparative proportions. I then go on to explain that the best timelines make their big point 'at a glance' without the reader or audience even having to study any accompanying detail.

Here, for instance, is a nice twist on the classic Human Evolution timeline where you instantly see the point that our activity levels and posture are beginning to regress:


Similarly, a look back at how mobile phones became smaller and smaller, then began to grow back to a size - front-on at least - approaching that of their starting point: 


It's always useful to keep reminding yourself that, while you are very familiar with all that you are saying and displaying, your audience will probably be hearing it and seeing it for the first time. So, to ensure maximum clarity it all needs to be a bit simpler than you might think. You are never going to achieve that if your words are out of sync with your visuals!


Wednesday 22 July 2015

Jeremy Vine & I discuss Public Speaking on Radio 2

On Tuesday July 21 I had great fun joining Jeremy Vine on his BBC Radio 2 show to discuss public speaking.  We covered various scenarios including several weddings - and a funeral!  
If you would like to listen (until August 18), here is the iPlayer link. It starts at 1.11:
The famous Elton John piano in the Radio 2 green room

Monday 6 July 2015

Standing or sitting for your business presentation?

Several of my recent Presentation Skills coaching sessions have involved debate as to whether one should sit or stand when delivering a presentation. Once I have briefed delegates on how to position themselves in relation to their screen, how to keep still and avoid prowling or rocking backwards and forwards on their feet, they reply: “We usually sit for our presentations. Do you think we should we should stand?”


To me the answer is obvious: Of course you should stand – it creates a focus around you and your aids and it gives you much greater freedom to gesticulate, so adding a visual element to your delivery. At the same time, I don’t want to impose my techniques on people. My aim is to tailor my advice to each individual so that they can add impact in their own way to the specific situations in which they are presenting.

So if I am working with a team I usually suggest we try a mix, with some people presenting from a seated position and some standing. This experimentation enables us to do some useful comparing and contrasting. It also allows each person to reach their own conclusions (Rule 19 of the Rules of Magic states: People put more reliance on something they have worked out for themselves).

I set it up so that sitting presenters go first – the supposed reason being that this is the normal/traditional way for them to do things. Standing presenters follow and almost immediately everyone starts to realise certain basic benefits: you can create a single point of focus with yourself and your aids in one view; eye contact, which is constrained when you have people at your immediate sides, is much stronger and easier to control and spread. Above all, the slight elevation gives you a commanding position – a position of authority even. For a few minutes you ‘own’ the room.

This is where the principle of getting the delegates to reach their own conclusions really kicks in. Sometimes they start to realise that problems they often encounter can be overcome by standing and may even be exacerbated by seated presentations. One client related how they often have to deal with unwanted interruptions or bosses who go off at unhelpful tangents. “They might be less likely to do that”, they muse, “if we have the floor, so to speak”. “Absolutely”, I reply, “especially if you get into the habit of what I am going to propose next”.

By this time no one wants to sit any more. They want to start working on their gestures, realising that there really is something in those old theories about the words you say only forming part of any communication that results. They even get excited about the potential for deploying props.

So it’s at that point that I propose sitting down again! In the type of situation where people have traditionally given a presentation from a seated position their objective is often to make the case for something and then win agreement through subsequent discussion. So I tell them there is an opportunity to have the best of both worlds. Start by standing to give a short, impactful presentation. Once you have made your key points, concluding with a ‘Call to Action’, announce that the time for discussion has come, as you change the mood by re-joining your audience, seated at the table. By now you are in a powerful position to win the agreement you are seeking.